Brands that love BIBO
What others say about us
“Once again I want to say a very big thank you for the excellent service, from beginning to end. [The technical team] were so professional as usual.”
“Just to let you know that I absolutely love my Express Water Boiler. It is even better than sliced bread. I had a [brand name] one cup that lasted for 14 years. When it decided to give up the ghost I searched everywhere for something similar. I just couldn’t go back to boiling water in a kettle. My husband found your express water boiler so I thought I would take a chance. Well it was a chance worth taking as I have no regrets at all with the purchase. It is about a 1000% better than my old [brand name] and I don’t have to keep topping up the water. What a pleasure. I make at least 20 cups of tea every day… Thank you for making my life so easy.”
“Thank you so much for the very prompt service. Never experienced service like this before.”
“Thank you! You guys make Amazon look like amateurs!! Amazing”
“I wanted to thank you again for all your help and the company in general for the great service and exceeding expectations by miles. These things really make a huge difference.”
“So impressed by your company’s service. Ordered and paid for BIBO and was delivered today! Thank you so much!”
“I got my Bibo in 2012, I’ve had noting but exceptional service from the Bibo team, thank you, you guys rock.”
“I just wanted to take the time to compliment you and your team on the excellent service we received. We could never have imagined how quickly and easily both sales and installation process went. The installation team also blew me away. So professional and friendly and patient! We will definitely be showing off our new Bibo to everyone we know as soon as it’s safe to have people over again.”
“I would like to thank [the BIBO installer] for his excellent and professional service. He is an asset to the BIBO team.”
“Just a note to thank you for your super fast service!! I could not believe that I received the delivery not even 2 hours after I placed it! Keep up the excellent service. ”
“I’d like to make special mention of the gentleman who installed our machine, he was so knowledgable and client friendly, was so impressed with the service.”
” The technician is always so friendly and helpful. Really like him. Appreciate the service all round.”
“Service has been impeccable. Thank you so much!”
“Keep meaning to message you to tell you how much I love my BIBO.”
“We would like to commend [the BIBO installer] and BIBO for the great service. [He] worked so professionally and made sure everything was clean and put back in place. What a pleasure!”
“We are absolutely LOVING [our BIBO bar]!!! Thank you so much!”
“Just to let you know I have received my BIBO with your converted fitting. Installation was a breeze. Thank you. We have been using the BIBO for about a month now. What a pleasure. Even my sceptical wife is a convert now. Only the best of service from BIBO from first enquiry to delivery to after delivery support offers and info.. And those videos are great.”
“I wasn’t home when [the installer] installed the BIBO. My Mother has asked me to let you know that she is very impressed with [the installer], he is an outstanding worker and is very pleasant to be around, has an excellent presentation and everything he did is very professional. My mother said that he left us with a very positive feeling.”
“We absolutely love our BIBO and BIBO fizz. Besides the extremely stylish design and aesthetics the functionality on a day to day basis makes like that more special and enjoyable. Makes an insane wedding gift and house or office warming gift. Once you have them you can’t manage without!!”
I just want to let you know that [your installer] was absolutely fantastic. Wow! What a gem.
His work was efficient and tidy. He took his time to explain how the machine works. Asked us if we had any questions. Took the time to speak to my kids and explained to them the dangers of the hot water. I was super impressed. A definite asset to your company.
And as for the Bibo machine ….. so far very impressed!”
“Thank you so much for sorting out our BIBO so efficiently and so quickly! I just wanted to tell you that [your technician] was fantastic – he sent pics and summary of what was wrong and basically fixed the unit in 2 hours – he is a real gem do not let him ever go!!!!”
“Thank you so much for the speedy service, I would just like to say that your technician is a an absolute asset to your company, he is such an amazing individual and always helpful in anyway or form, such super star.”
“Just want to thank both of you for such incredible service
My Bibo is better than ever and looks so good now its bright and shiny
You do realise I am a BIBO addict and am hooked for life.”
You do realise I am a BIBO addict and am hooked for life.”
“You the Best company I have ever dealt with 
“
“Thank you for your excellent service and best most used appliance in our house !”
“Since having purchased our BIBO in Joburg we relocated to Shelly Beach, KwaZulu Natal, and found we had a problem with our BIBO. We contacted [BIBO] who in turn put us in contact with [the technician] who has been the most wonderful support. Both personnel have gone to great lengths to assist us, which is very much appreciated as, due to our age, we have been in self isolation since before Lockdown. [The technician] has been incredibly helpful, patient and pleasant….he is an excellent asset to your Company. Please thank them…they have done BIBO proud.”
“What great service I got from Bibo. I ordered my Bibi Fizz online on Sunday and received it by Monday afternoon. And here I was expecting it in a week. I have since been loving the sparkling water.
I ordered another 1 liter bottle with it but I should have ordered a 500ml bottle instead as I did not realise that you might need a smaller bottle because you need to fill the bottle up to a certain level.
So my advice would be to have 1 liter and 500ml bottle if you buy a Bibo Fizz.
I am loving my Bibo Fizz!!!
Thanks for the quick delivery!! Much appreciated.”
“I have to say we were very impressed by the service we had from both the sales and service people. I couldn’t believe that it took such a short time to install the unit.”
“I just want to say thank you for the fantastic service that I received from you guys. In a world where you have to beg to get anything done, this was a refreshing and awesome surprise.”
“I don’t think there is a rating high enough I can give the team that assisted us in getting the BIBO from you into our home.
From the assistance from… the office to the absolutely lovely gentlemen that installed the BIBO this morning… They were very professional and didn’t leave my home in a mess. The job they performed was absolutely amazing and everything is so neat. You can’t see any pipes and cables. They were friendly and very helpful. They adhered to all lock down protocols.
I will definitely be referring you to all my friends and family… Thank you once again for the amazing service. Now it’s time for us to enjoy our new BIBO.”
“We are loving our new BIBO!! Thanks very much for the very professional, clean and friendly installation service. We would definitely recommend you to our friends and family.”
“Hi Bibo Team, Package just arrived. Thanks for your efficient and impressive service.”
“Have my BIBO for almost two years, can not do without it. Ordered filters yesterday, received this morning. So simple to order on website, was kept informed every step of the way. Excellent service. Thank you.”
“Everyone is happy. It is our second BIBO at the office and we have one at home as well.”
“Thank you so much for your speedy assistance with this. I told the customer you guys were amazing, but I’m sure she was bowled over anyway ;)”
“Ah amazing! BIBO seriously is just the best, and your customer service really is top of the line. I’m a total BIBO lover – and have sent many, many, many friends your way!”
“The most efficient company ever. Placed my order for a refill last night and it arrived today! Unreal service!”
“I’ve just had my BIBO installed. Wow what an amazing, professional installation team. Thank you for the great service and workmanship.”
“[your team] were brilliant – was not an easy installation. Thanks so much for suggesting the demo model”
“I once again want to thank you for outstanding service delivery – I placed an order for the exchange of the Bibo Fizz cylinders. The collection of the empty cylinders was done during the course of the morning and the delivery of the full canisters was done yesterday before 15:00. We are using our Bibo Fizz for about four years.
The service of the Bibo Bar is also very good, as we had to replace our unit early this year. Nothing was an issue for the team assisting in changing the colour panel, providing a loan unit and installing the new unit.
It is a pleasure doing business and using products of a company like yours.”
The service of the Bibo Bar is also very good, as we had to replace our unit early this year. Nothing was an issue for the team assisting in changing the colour panel, providing a loan unit and installing the new unit.
It is a pleasure doing business and using products of a company like yours.”
“Installation was excellent [the team] was superb and very friendly. They know exactly what they were doing and I’m very happy with the installation.”
“I just want to say thank you for your astoundingly quick service yesterday. I placed my order at 8am and it was delivered before midday! I was blown away! Keep up that fabulous work. I will certainly recommend your product (we’ve been using Bibo for years) and your excellent service to my friends.”
“I haven’t had such good service in a very long time. They have left me with a smile on my face…. They were just also very friendly and professional and I cant praise them enough!”
“Thanks a mil for such amazing service. We are most happy with our BIBO.”
“Brilliant service so far, and very impressed with the technicians who completed the installation.”
“Thank you for your great service.”
“Very happy with the purchase 🙂 and the Red is awesome!”
“I am so happy my BIBO is up and running again – thanks again for the great service and the great team you sent… I can highly recommend BIBO to everyone!!”
“Wow, ordered yesterday afternoon, delivered early this morning already! Phenomenal service, as always, thanks so much!”
“I just wanted to say THANK YOU !! Your company has been unbelievable! … Today I ordered replacement filters for our home BIBO bar & incredibly I received the package 5 hours later! Your service is remarkable and your staff are a pleasure to deal with!!”
“Great service and speedy installation.”
“As always your service is exemplary!!! My in laws love the machine and I’m so grateful that it was done before father’s day. Thank you so much for the outstanding service! You guys rock !”
“You have an exceptional team. So far so good… At this point everyone is enjoying the BIBO bar, beats and urn or kettle waiting period.”
“Thank you for the great service.”
“Bibo – Service is 110 out of 100%. Brilliant. Thank you so much!”
“I have just arrived and found BIBO already installed. It is very efficient and we are enjoying the fact that we can drink pure water at the desired temperature. So far so good! Thank you for such prompt, efficient service! We are really impressed!”
“I just wanted to send you some feedback on the team that did my re-install. They were superb! Extremely friendly, helpful and knowledgable. The installation looks fantastic!”
“I would just like to thank you for the professional manner in which my BIBO was installed and I would like to make special mention of how your BIBO installer conducted the entire installation. His manner was incredible.”
“Best addition to our office. After renting a cooler and buying water for years, the cost of the BIBO was written off in one year.”
“Just a special word of thanks for the service that we received today from BIBO, I ordered three cylinders for the BIBO Fizz. I was surprised that the collection and delivery was done today! GREAT service team! And it remains a joy to use our BIBO Water and Fizz! Thanks very much!”
“I must commend you and your company for an excellent service, which is a massive bonus for an already impressive product. We look forward to a long relationship with you.”
“I have really appreciated the excellent service provided
to me by two members of your BIBO team.
They both provide prompt, reliable service and do not lose
patience by my ‘too many” questions! Friendly, helpful
and very knowledgeable about your product. ”
“We are very happy with the BIBO… Thanks again for the great installation and customer service.”
“I am so impressed with your communication with all the elements to do with your product. Will definitely be singing your praises!”
“We are loving our BIBO. If we had to be stranded on an island with a choice of only three things to take with, BIBO will definitely be one of them!”
“I wanted to thank you guys for an excellent experience with BIBO. From the site visit to the installation – you guys have been awesome. ”
“Just to say thank you for installing our BIBO. You have 2 wonderful guys. Very polite and professional – a pleasure to deal with!”
“Just wanted to let you know that the BIBO installers are really excellent at their jobs. I work in property management and work with contractors all day. Not only were they exceptionally good at knowing their product and getting it installed and running quickly but their workmanship and level of care with the items in my kitchen was amazing. They wouldn’t let me help move anything around and at the end I saw they had repacked my cupboards just as they were and had not left any mess. As I said I work with contractors every day and this level of service is really rare. Well done! ”
“Thanks very much for the great service!”
“They LOVE it! Thank you – best invention ever!”
“We are Bibo’s greatest fans!”
“Thanks for the installation yesterday. I must compliment your two guys – they really deliver a top class service and installation.”
“Thank you for the superb service… It took a few minutes to install; professional and really nice guys.”
“I just want to compliment you on our BIBO – the little thing is amazing!”
“Thank you for your wonderful service. We are very excited and happy with our Bibo , just makes our lives so much easier – not sure why we did not do this long ago. Your installation team are a credit to your company. They were very polite and professional. Called to say they were on route, which was helpful. The job was a tricky one but that was no obstacle for them. They had to cut a hole in the kitchen drawer unit to get to the water supply but gave them a jig saw and they were more than happy to get the job done.
Thank you for great service – makes a nice change.”
“Thank you so much for your help & outstanding service !! We are thrilled with our Bibo ! You have been too wonderful Dovi & we sincerely appreciate it!”
“Don Tager rated BIBO Water South Africa 5 out of 5 stars: “Have had my BIBO just on 3 years, boiling water…”
“Don’t know what we did without one. Very happy with ours and worth every cent to ensure quality hot or cold water”
“Dearest Laurence
Thank you very much for the installation of my unit yesterday it is the most brilliant innovation I love it!!”
“Absolutely love my BIBO. The initial lay out may be big but the long term cost saving is great. Amazing product that is part of the family now!”
“Best thing we ever did – had endless drama with the water company we had, haven’t looked back since we chucked them out and installed a BIBO. I moan when I have to wait for a kettle to boil when I’m not at home!”
“Our BIBO was a game changer-we absolutely love it Filters are not an issue – you change every 6 months or so and their customer service is great- you buy filters online and they send them within a day or two.”
“Love love our bibo! Kids use it all day !”
“Thanks so much! Our client loves the machines and seem to be very happy with them.Thank you! We appreciate the installation and follow up!”
“We have enjoyed the BIBO tremendously and believe the installation has gone well”
” We love our Bibo so much that we have bought a second one for our farm house. What an amazing product”
“Thank you. Your company’s service is something very impressive and we really appreciate it!”
“Thank you for such quick and efficient service. I have received the replacement zapper. Not many companies can deliver this kind of service. Sincerely appreciated”
“My family absolutely loves our Bibo, my boys are drinking more water than ever – they LOVE pressing the buttons! Although, I had no doubt that it would be a hit, because I love ours at the office so much.
My husband was at home when Mark came to install our machine, and he said that Mark was really great throughout the whole installation and setup process. He was very pleased with the service we received”
“Thanks so much for organising Marc to install my Bibo – I love it and the Fizz, and look forward to a long and happy relationship.
Marc did a sterling job and is to be commended for doing the right thing when I really did not know what I wanted.
Also, I have never, ever come across anyone in service cleaning up after themselves.
Thanks again and please tell Marc how pleased I am with the service received”
“I received my Bibo Fizz delivery yesterday! Thank you for the fantastic service once again. What a wonderful company to deal with. You will be highly recommended by us”
“A HUGE BIG THANK YOU for getting my Bibo to me so speedily. You guys are really super awesome… I absolutely love it and I would recommend it to anyone.
Not to mention the service, it is absolutely world class!
Installation took 10 minutes and to fix the hot water issue took less than 5 minutes. My Bibo is fully intact, running smoothly and happily and I am an extremely grateful customer.
Well done on this product and your superior service during and after sales”
“Wow, what amazing service!
I received my order today already.
Thank you very much.”
“Wow… excellent customer service!!
Thank you so much for the swift response.”
“We’ve had great service so far so we’re happy – thank you!”
“Thank you for the prompt and efficient attention.”
“Just a note to say thank you. The chap that installed the machine was exceptional…! You have a gem in him as an installer.”
“Firstly your installer,Marc, was excellent, extremely friendly and very knowledgable. The Bibo is outstanding, I can’t believe I waited so long to get one, thanks again.”
“Thank you very much- we are super excited to have our BIBO, we love it. Marc, who came to install our BIBO, was really nice, friendly, patient and took time to really explain it all to me- 10 stars for first class service!”
“Hi Fiona
Just a short note to thank you guys for the wonderful service provided by BIBO.
There are not many companies that know what good service is all about. They could learn from BIBO.
You guys are simply wonderful. Convey our sincere appreciation for always looking after us.
Thank you once again.”
“I just wanted to say what a pleasure it was ordering our Bibo from you.What a wonderful product and what a wonderful experience to deal with your company.We’ve had our Bibo around 4 months now and use it probably 20 times a day for baby bottles, tea and coffee etc. Its brilliant!Thanks again!”
“We can’t wait to use our BIBO. Just to also say thanks for the prompt delivery, and we were very impressed by your guys who installed the machine, they were highly professional, knowledgable and passionate about the product. They did a brilliant job.”
“I received the filters and managed to change it. You are right it is so easy! !
Much appreciate your services and BIBO!”
“WOW is all I can say! The level of service we have received has been unbelievable! Thank you!”
“The BIBO is, without a doubt, the best product I have ever purchased! It has saved us a fortune in terms of bottled water and is also super convenient when needing hot water instantly like when making bottles for a baby. Not only is it the best money we have spent but the service from BIBO has been beyond spectacular. Keep it up, you deserve to do fantastically well! ”
“Hi Fiona, Thank you so much. We are loving it already, your installation were fast, neat, efficient and professional. Thank you so much for the brilliant service.”
“Afternoon Laurence,Thank you. All went well and we love our Bibo! Will recommend it to all.”
” What an awesome machine!!! But the real clincher is your service – I am telling everyone, Facebook and TWEET – what a breath of fresh air!!! I will recommend the product and service to anyone. Thank you.”
“Fantastic machine. We have had it since December 2011. Installed within 48 hours. Both installation and office staff extremely helpful and friendly. It has already saved us a fortune in filters for our old kettle. Worth every penny.”
“From my intial call to the day of delivery We had an excellent service from Bibo. Love the Bibo. Does exactly what it says and with ease. Thank you Jonathan and the Team.
PS: Arrived exactly on time and fitted without any fuss. A first in our experience of dealing with companies.”
“I love my BIBO, I have had it for two weeks, I only have a small galley kitchen but my silver BIBO sits very neatly on the side where my kettle used to be.even my husband loves it!!! I find it very convenient when cooking veg ect. Only negative thing to say about it, it can be a little noisy when the fan kicks in you really only notice this when the house is quiet on an evening!!! But to get round that we now set our BIBO to a sleep period between ten at night and five thirty in the morning, no fan noise!! And saving energy!! If you are thinking of buying a BIBO go ahead and do it.”
“My BIBO machine was purchased and fitted within 2 days by Sam. I also ordered one for my parents the following day and Sam managed to do their fitting after mine without problem. I am not a gadget person but have to say it is a fantastic machine, far better quality water than my previous cooler. I love the instant hot water, so much better than waiting for a kettle and the sleep mode when it saves energy. So “Thank You” Jonathan and your friendly efficient staff for what must be the coolest water cooler out there. So good to find a company that takes care of the needs of their customers.”
“We are absolutely delighted with our BIBO which has far exceeded our expectations. The whole process of enquiring, ordering, installing and starting to use our machine has been an absolute pleasure. I will recommend BIBO to everyone.”
“Excellent customer service from all the team and an excellent product, had it since August 2011 and wouldn’t be without it.”
“Thanks to Sam for an excellent installation,thanks to the team for speed and efficiency all round.
A great product.
Anyone considering one of these, go for it, you will not regret it.”
“Many thanks to Sam for a clean and tidy installation. Thanks to Bev in office for her attention to detail.
Our thanks also to Frank & Les Morpurgo for recommending Bibo.
Gordon & Ellen Fraser Rainham Essex.”
“Great service. Ordered at 8.50 this morning phone call before 10 o clock. Machine delivered and fitted before 2.30 pm on the same day the wife is really pleased.That’s how businesses should work will recommend this company to anyone.”
“Fantastic machine. We have had it since December 2011. Installed within 48 hours.Both installation and office staff extremely helpful and friendly.It has already saved us a fortune in filters for our old kettle.Worth every penny.”
“From the order, to the swift phone call to book install, to the very tidy install and excellent demo!! First class service. Oh and the product, how did we EVER do with out it, fantastic.”
“Excellent customer service. Thank you.”
“Have now had my black BIBO for 3 months and I still love it. I would hate to go back to a kettle and filter jug again.To anyone thinking of buying a BIBO, DO IT you will NOT be disappointed and it is worth every penny. ”
“We have had our BIBO for just over a month – how did we ever get by without it!
The service from the BIBO team is second to none – we had a problem with the initial installation which was corrected without any fuss or bother.
As owners of a B & B we make an awful lot of hot drinks for our guests (and ourselves of course!) and this is where the BIBO scores over the kettle as there is constant hot water available. The filtered cold water is also a bonus.
We would recommend the BIBO without any reservation.”
“Excellent service – ordered and installed within 24 hours. Friendly staff. Would definitely recommend this fantastic product.”
” We don’t have room in the kitchen for one of those lovely American style fridges with built-in water coolers. When I saw the advert for the Bibo I was thrilled to see that there was an affordable way of having chilled filtered water with the bonus of throwing out the kettle!
I ordered the machine online on Sunday night, was telephone by a charming lady at 9.00am Monday to arrange installation for Wednesday. Engineer rang to ask if he could come half an hour earlier than arranged! Thirty minutes later we had chilled or boiling water dispensed from a really attractive machine. Beautiful colour control panel which is a doddle to use. All in all a great experience and I will recommend this to all who will listen. ”