Hello, free shipping. On all orders over R750.

Deliveries:

You’ve ordered your BIBO product, hooray! Now all that’s left is to wait for your order to arrive and your life to change.

Some points to consider about deliveries while you wait (we’ll make it quick because you won’t be waiting long.)

  • We use The Courier Guy for all deliveries. He’s so nice, you’ll love him.
  • All orders over R750 are free. Get out your calculator.
  • For orders under R750, there’s a flat shipping rate of R115. *Quickly add more to the cart.
  • Delivery to the Gauteng region takes 1-3 working days. You can do it.
  • Delivery to the rest of South Africa takes 3-5 working days. You can do it, too. Please note: During busy periods such as sales, promotions, and calendar events, turnaround can take slightly longer. It’ll be worth it though, we promise.
  • International/Africa-wide delivery can be arranged. Because we care. You will be asked to organize the courier, and we can facilitate the collection. Please contact hello@bibo.co.za to arrange.
  • Order tracking: Once the order is placed, you will receive a tracking number and will be able to follow the progress of your delivery. It’s like a live-action game.
  • Signing for deliveries: Our couriers will send a pin which is required upon delivery via the receiver whoever that may be. Don’t tell your neighbour, they’ll take your BIBO.
  • Lost orders: If you think your order has been lost please contact us at hello@bibo.co.za. We’ll help you find it. Hide and seek at its best.

Returns and Warranties:

Had a change of heart? We’re sorry to hear. Luckily for you, we believe in the power of returns, and we’ll gladly help. We’ll then sit back and patiently wait for you to realize it’s all been a big mistake. Please remember:

  • We have a 30-day money-back guarantee. But save it, we think you’ll be back.
  • We offer a 1-year warranty (with the option to extend it for a further year for the BIBO bar and BIBO express).
  • Return policy nitty gritty: To qualify, the item(s) should remain in a new, unused condition, in original packaging within 30 days from the date of purchase. Please arrange by emailing hello@bibo.co.za.